Vicarious Trauma Awareness Training

Protect Your People. Strengthen Your Organisation.

Every day, employees in helping, caring, emergency response, justice, health and community-facing roles are exposed to the trauma of others.Over time, this exposure can take a significant toll.

Without the right awareness and support, vicarious trauma can contribute to emotional exhaustion, burnout, compassion fatigue, reduced performance, absenteeism, staff turnover and psychological injury.

The human cost is profound. The organisational cost is even greater.

Expert-Led Training Grounded in Real-World Experience

This one-day training is delivered by leading experts in trauma and mental health who have worked extensively across:

• Police and law enforcement
• Correctional services
• Forensic mental health
• Emergency departments
• Health and community services

Our facilitators are respected practitioners, published researchers and recognised leaders in the field of trauma, resilience and workforce wellbeing.

Participants gain practical, evidence-based knowledge that can be applied immediately in the workplace.

Why This Training Matters

Vicarious trauma is an occupational hazard for many professions.

When left unrecognised and unmanaged, it can lead to:

• Burnout and compassion fatigue
• Reduced productivity and performance
• Increased sick leave and absenteeism
• Higher staff turnover
• Poor workplace morale
• Psychological injury claims
• Increased organisational risk

Supporting staff exposed to trauma is no longer a “nice to have”—it is a critical component of creating a psychologically healthy and sustainable workforce.

What’s In It For Your Organisation?

Reduce Organisational Risk

Help leaders and staff recognise the early signs of vicarious trauma before they escalate into more serious wellbeing and performance issues.

Improve Staff Retention

Employees who feel supported are more likely to remain engaged, committed and connected to their work.

Strengthen Workplace Culture

Create a workplace where wellbeing, psychological safety and peer support are part of everyday practice.

Enhance Performance and Resilience

Equip teams with practical strategies to maintain effectiveness while working in emotionally demanding environments.

Support Psychosocial Risk Management

Demonstrate a proactive approach to protecting employee psychological health and wellbeing.

What’s In It For Staff?

Participants will learn how to:

• Understand vicarious trauma and its impact
• Recognise the warning signs in themselves and others
• Identify risk and protective factors
• Build sustainable resilience practices
• Maintain professional effectiveness without sacrificing personal wellbeing
• Develop practical strategies for self-care and recovery
• Support colleagues in high-pressure environments

This course is ideal for: 

• Police and law enforcement personnel
• Correctional and custodial staff
• Healthcare professionals
• Emergency department teams
• Paramedics and first responders
• Mental health clinicians
• Forensic mental health practitioners
• Psychologists, counsellors and social workers
• Child protection and family services workers
• Community and human services professionals
• Domestic and family violence practitioners
• Crisis support and helpline staff
• Aged care and disability support workers
• Chaplains, pastoral care workers and faith leaders
• Teachers, school wellbeing staff and student support services
• Legal professionals working with trauma-exposed clients
• Workplace wellbeing, HR and People & Culture teams
• Leaders and managers responsible for supporting staff wellbeing