About Course
Protect Your People. Strengthen Your Organisation.
Every day, employees in helping, caring, emergency response, justice, health and community-facing roles are exposed to the trauma of others.Over time, this exposure can take a significant toll.
Without the right awareness and support, vicarious trauma can contribute to emotional exhaustion, burnout, compassion fatigue, reduced performance, absenteeism, staff turnover and psychological injury.
The human cost is profound. The organisational cost is even greater.
Expert-Led Training Grounded in Real-World Experience
This one-day training is delivered by leading experts in trauma and mental health who have worked extensively across:
Police and law enforcement
Correctional services
Forensic mental health
Emergency departments
Health and community services
Our facilitators are respected practitioners, published researchers and recognised leaders in the field of trauma, resilience and workforce wellbeing.
Participants gain practical, evidence-based knowledge that can be applied immediately in the workplace.
Why This Training Matters
Vicarious trauma is an occupational hazard for many professions.
When left unrecognised and unmanaged, it can lead to:
Burnout and compassion fatigue
Reduced productivity and performance
Increased sick leave and absenteeism
Higher staff turnover
Poor workplace morale
Psychological injury claims
Increased organisational risk
Supporting staff exposed to trauma is no longer a “nice to have”—it is a critical component of creating a psychologically healthy and sustainable workforce.
What’s In It For Your Organisation?
Reduce Organisational Risk
Help leaders and staff recognise the early signs of vicarious trauma before they escalate into more serious wellbeing and performance issues.
Improve Staff Retention
Employees who feel supported are more likely to remain engaged, committed and connected to their work.
Strengthen Workplace Culture
Create a workplace where wellbeing, psychological safety and peer support are part of everyday practice.
Enhance Performance and Resilience
Equip teams with practical strategies to maintain effectiveness while working in emotionally demanding environments.
Support Psychosocial Risk Management
Demonstrate a proactive approach to protecting employee psychological health and wellbeing.
What’s In It For Staff?
Participants will learn how to:
Understand vicarious trauma and its impact
Recognise the warning signs in themselves and others
Identify risk and protective factors
Build sustainable resilience practices
Maintain professional effectiveness without sacrificing personal wellbeing
Develop practical strategies for self-care and recovery
Support colleagues in high-pressure environments
This course is ideal for:
Police and law enforcement personnel
Correctional and custodial staff
Healthcare professionals
Emergency department teams
Paramedics and first responders
Mental health clinicians
Forensic mental health practitioners
Psychologists, counsellors and social workers
Child protection and family services workers
Community and human services professionals
Domestic and family violence practitioners
Crisis support and helpline staff
Aged care and disability support workers
Chaplains, pastoral care workers and faith leaders
Teachers, school wellbeing staff and student support services
Legal professionals working with trauma-exposed clients
Workplace wellbeing, HR and People & Culture teams
Leaders and managers responsible for supporting staff wellbeing